At Digiboostify.com, we aim to ensure every customer is satisfied with their purchase. Since our products and services are digital and delivered electronically, our refund policy is designed to be fair, transparent, and to prevent misuse.
1. Eligibility for Refunds
You may request a refund within 14 days of purchase if one or more of the following conditions apply:
- The digital service or product does not function or perform as described.
- You have contacted our support team, and we were unable to resolve the issue.
- You accidentally purchased the same product or package twice (duplicate purchase).
2. Non-Refundable Situations
Refunds will not be granted in the following cases:
- You changed your mind after completing a purchase.
- You no longer wish to use the product or service.
- Your website, hosting, or platform does not meet the technical requirements for implementation.
- You purchased a product or service during a promotional or discounted campaign, unless it is proven defective.
- The service or delivery has already been initiated or completed.
3. How to Request a Refund
To request a refund, please follow these steps:
- Contact us at support@digiboostify.com within 14 days of your purchase.
- Include your order number and a detailed explanation of the issue.
- Allow our team to review your case and attempt a technical or service resolution before the refund process begins.
4. Processing of Refunds
- Approved refunds will be issued to your original payment method (e.g., Stripe, PayPal, or Cryptomus).
- Refund processing time typically takes 3–5 business days, depending on your payment provider or bank.
5. Subscription Renewals
- All recurring subscriptions are set to auto-renew by default unless canceled before the renewal date.
- Refunds will not be provided for renewals unless:
- The request is made within 7 days of renewal, and
- The product or service has not been used or delivered after renewal.
You can cancel your subscription anytime from your account dashboard to avoid future renewals.
6. Contact
For refund-related questions or requests, please contact us:
📧 Email: support@digiboostify.com
🌐 Website: https://digiboostify.com